6 per year), plus open days and exhibitions. I organise all company socials and get togethers (approx.In my current role, I organise transport and accommodation for the mangers who travel regularly.Previously working for my father’s business, I had accountability for stock, cash, merchandising, and in the absence of my father, for the opening up and closing of the store.Sometimes my current workload can be extremely heavy but I am confident in taking a proactive approach, prioritising tasks and maintaining a positive attitude even when working under pressure.I carry out a range of general admin duties including filing, data entry, photocopying, scanning and faxing in my current role.I gained further face-to-face customer experience working in my father’s newsagent shop for 2 years.I am well-spoken with a friendly yet professional phone manner and I am competent at handling enquiries.I am the initial point of contact on those 2 days for complaints handling and I am confident in dealing with and reassuring even angry or rude callers.Currently I provide reception and phone cover for 2 out of 5 days a week, plus ad hoc cover when it is busy or to cover illness.Aside from my current position, I have used Word and Excel since secondary school, initially for school work and then when assisting my father with his shop.Word is used for all letters Excel is used as above Outlook is used for our email and in addition, I create Powerpoint presentations for others to use while training and for managers to use when presenting results. I use all four in my current position.
I am a competent user of Microsoft Word, Excel, Powerpoint and Outlook.I hold an GCSE A* in ICT which included a comprehensive module on using spreadsheets.I hold AAT Level 1 in Spreadsheet Software which taught me how to enter data, manipulate the layout, work with basic spreadsheet formulae, format and print data and create charts.I use spreadsheets in my role at ABC Corp to manage client data and orders, and to produce performance reports.I hold AAT Level 1 in bookkeeping which provided me with an understanding of all key bookkeeping terminology, coding and batch coding, single and double entry, producing invoices, defining transactions and petty cash.I do bookkeeping for my father’s newsagent which I have done for the past 5 years.I have managed all bookkeeping for ABC Corp for the past 3 years.I have gained further experience from working with my family’s business. My role includes administrative and secretarial duties, bookkeeping and organising travel/events. I am an administrator with 3 years’ experience in a small engineering firm (30 staff). 3, Front Street, Arnold, Nottingham NG5 8DP